This is my second time working with Wendy. I had such a positive experience the first time that when I wanted to refi, she was my first and only call. Wendy makes the process very easy to navigate and she responded to my queries very quickly. She made herself available whenever I had a question or needed to clarify something I was reviewing to ensure I understood what was required. I would recommend Wendy to any of my friends and colleagues in a heartbeat.
I suspect that our interaction is more the norm these days …I am much more comfortable with face to face interactions; having said that the process was annoying at times but relatively simple.
I want to thank you for a few things:
1. For not giving up on us! YOU hung in there throughout and we obtained the best RATE I believe!
2. You have a very calming voice, several times I felt like this loan was never going to happen, and each time the sound of your voice kept hopes alive that it may.
3. My goal was to reduce our overhead so that Emily and I can move forward with the next stage of our lives, you have helped us get closer to that goal… mission accomplished!
4. In closing again, I thank you for your good work and wish you much sucess! Rest assured that I will refer anyone looking for a loan to you without hesitation.
Working with Leslie was a pleasure. I never thought I would meet a mortgage broker whom I would like and be grateful for. She made everything easy and seamless, got me a great rate and made sure that my pending divorce didn’t scupper the deal. A kind and meticulous professional.
Wendy and I have had a broker-lender business relationship for 10+ years and I can honestly say that I don’t know any loan officer that does more for her borrower than Wendy does. She takes the time up-front to troubleshoot any potential problems she sees. Throughout the life of the loan process she checks-in to ensure the process is running smoothly and on-time (or ahead of time). She is a professional at what she does and is a valued business partner
-Matt Coles, Sales Manager, Plaza Home Mortgage Inc.
Wendy and Leslie helped us get a great loan and they respond really quickly to our questions and explained things easy for us to understand. We are very happy with their service and were able to close escrow early! We recommend their service for your home purchasing loan needs. We will be refinancing in about 6 months! Thank you Wendy and Leslie.
-Ryoji Okabe and Mike Blinkhorn
I honestly don’t know how we would have done this without Leslie! As first-time home owners, we didn’t know how to proceed, but she was patient and clear at every step, going out of her way to make sure the process was as smooth as possible. She was always there to help us past any obstacles. I highly recommend her to anyone!
-Susan and David Arbury
Thank you for all your assistance with the Venable’s sale and purchase. Your support and Rolodex of contacts helped make these transactions successful!
-Emilie Broughton, Associate Broker/Recruiter, Town Square Real Estate
A huge thank you for all of the amazing help you gave us in the sale and purchase of our homes this year. We could not have done any of that without your expertise!
-Hunter, Cheryl, Harper and Isabel Venable
WooHoo!!! Thank you so much for all of your help with the purchase of my first home. YOU ARE TERRIFIC! I was delighted to tell Maritza (also a previous client of yours) that TOMORROW I will be an official homeowner. Thank you, thank you, thank you!
We are so excited to be in our OWN place! … Recommending you [to our friend] was a no-brainer – you made [the home loan process] so easy! If any one else asks about loans, we’ll gladly recommend you again. Thanks again for everything!
-Garrett Langan and Maritza Hidalgo
Impressive work. You are true professionals. Thank you for a job well done. Our mutual client was well served.
-Ernie Boehr, Realtor, Podley Properties
Being in the film industry, it is always challenging understanding my income/employment when doing a loan application. Additionally, with the real estate values changing so much this last year, it was a constantly moving target. You were patient in providing me my numerous options and seeing my transaction through to the best terms. I will continue to sing your praises and send all the people I know your way. You’re a great team. Thank you again. I’m very happy.
-Kirk R. Gardner, Camera/Steadicam Operator/Director
Thank you for your immense patience and dedication to our file. We truly appreciate your hard work and time. Kindly,
-Marisol and Bernie Montoya
We recently refinanced our home with the help of Leslie Villavicencio and Wendy Silva. We were very nervous about the process of re-financing, with regard to the necessary appraisal and the cost, and we expected the process to be time consuming and confusing. By contrast, our refinance with Leslie and Wendy was quick and highly beneficial to us. They were not only completely accessible, they responded to each of our concerns clearly and in a timely manner. The entire process took only a few weeks and improved our debt situation greatly.
We highly recommend Wendy and Leslie to anyone looking to refinance their home.
-Chris Miser and Cathie Miller
Just this past April, we were able to buy our first home, and we would not have been able to do it without the amazing help from Team Silva-Villa. Leslie and Wendy were very good about answering all of our questions in a timely manner, and providing the utmost professional guidance in the process. They are clearly experts in this field and all you want in your loan officers, flexibly handling this daily-changing market.
They bended over backwards for us, which we are pretty sure is their standard for all of their clients. They communicated everything they needed from us clearly and at the outset, so there weren’t any surprises. It would do any new home buyer good to make Leslie and Wendy their first call.
-Hunter and Cheryl Venable